Classes and Cancellations
1. Pilates Classes will run for a duration outlined as per the description of class.
2. Class cancellation via instructors will not result in a member class deduction, and the class will be credited back to member for future use.
3. All class cancellations require a 3 hours notice, otherwise you will be charge for the missed class. If you’re unable to attend due to sudden illness, a doctor’s note will need to be provided to receive a refund or credit per membership or package.
4. Classes may be cancelled with short notice due to instructors contracting Covid-19- these classes will be refunded back onto your account.
5. Classes may be cancelled if there is only 1 member booked in, therefore members will be given the choice to reschedule into another class or credited back to their account for future use. 6. Repeat no shows on unlimited memberships will be charged a penalty fee of $10.

Health and Safety
1. Appropriate clothing and attire must be worn, at all times.
- This includes fitness attire and footwear e.g. Grip socks when using the reformer(s).
2. The Studio has a zero harassment or bullying policy towards Members and Studio staff.
3. Any such of action will result in immediate termination of membership or immediate termination of your package, both will result in a $50.00 administration cancellation fee.

Memberships
1. Please see below for sign up agreement for memberships.

• Flexi Memberships sign up is a minimum of 2 months.

• Fifo Memberships are a minimum of 2 months.

• Contract Memberships are a lock in contract for 12 months.

2. Memberships can be placed on hold for a maximum of 4 weeks (1 month).
2.1 The 4 weeks will then be extended to the length of contract.
3. Memberships cannot be transferred to another member, person, or agent.
4. Memberships can be upgraded with 2 weeks written notice.

4.2 Contract memberships cannot be downgraded, until the 12-month period has expired but can be upgraded to a different contract membership with 2 weeks written notice.
4.2.1 This does not change the date or length of your contract.
5. Termination of contract; The Studio requires 30 days written notice before termination can be completed for our Casual/flexi memberships.
5.1 Contract memberships cannot be cancelled prior to the 12-month period is completed.

5.2.1 Cancellation of membership will be considered with a written medical exemption from a medical professional
6. Member of the Month will receive a voucher to use within 3 Months of date.
6.1 This voucher can be redeemed for any of our services at Baldivis Wellness Centre
7. End of your 12month contract you will be notified with an email with an offer to extend contract or a casual flexi contract with new terms and conditions.

8. Fifo memberships require proof of roster for sign up and will be required to provide proof of roster every 6 months.

9. Termination of FIFO Membership: If you’re no longer working FIFO (Fly-In Fly-Out), your membership may be terminated.

BeWell Memberships 2024

Fifo BeWell memberships will receive: - Unlimited Mat Classes - Please see sign up info for amount of reformer classes received per membership
- PLUS 10% off Baldivis Wellness Centre Beauty & Massage Services.

BeWell Contract Memberships will receive:
- Unlimited Mat Classes - Included Infrared Sessions per year; See chosen level for amount received.
- PLUS 10% off Baldivis Wellness Centre Beauty & Massage Services. - BeWell Ultimate Membership receives one massage per month ; Massages are subject to availability and include Relaxation, Deep Tissue or Swedish Massage. The 1 x massage per month does NOT roll over.

Flexi BeWell Casual Memberships will receive: - Unlimited Mat Classes - Please see sign up info for amount of reformer classes received per membership

Packages
1. All single class passes, and packages have a 1 year expiry date from purchase.
2. Packages cannot be transferred to another member, person, or agent.
3. Packages can be used to transfer remaining class passes to a membership at the same value rate of membership.
4. Packages have a 30 day return policy and can be refunded minus the classes used, an administration processing fee of $20.00 will occur.

Promotions
1. All promotions will have their Terms and Conditions assigned.

Refunds
1. Refunds will occur a $20.00 processing fee and will be refunded to the nominated bank account within 30 business days.